Regularly, a selection of inspiring online webinars with our analysts is put together for your convenience (on demand). However, we recommend you refer to the constantly updated comprehensive list of webinars available from Gartner website. Webinars are in English and accessible free of charge.
Not Just PaaS: The Key Trends in Cloud Platforms
3. 2. 2020, 17.00 CET., analyst: Yefim Natis
Information as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS) are fast forming a continuum of platform capabilities, rendering many early cloud deployments obsolete. CIOs, CTOs, enterprise architects and other IT leaders priorities are changing as organizations turn to the next-generation, cloud-native business practices. Cloud platform innovation promises great opportunities, but the rapid changes raise more questions than answers. How do you make sense of constant advances, including microservices and serverless functions; APIs and API marketplaces; hybrid integration and multi-cloud services; IoT and digital twins; analytics and AI; events and event streams, cloud and edge? How will they support, or disrupt, your plans, your organization and your market? This complimentary Gartner webinar will break down the cloud trends that will most impact your organization.
Kickstart Your Business Value of IT Conversations With Business Leaders
5. 2. 2020, 17.00 CET, analyst: Robert Naegle
Digital transformation offers IT a great opportunity to prove its value to business leaders. Yet, many CIOs struggle with where or how to start their Business Value of IT (BVIT) conversations. This complimentary Gartner IT webinar lays out a BVIT conversation map that can provide a practical starting point for those entering the path to better, more effective business value of IT communications. Get your business leaders on board with your digital plans by more clearly speaking their language.
The Keys to DevOps Success
10. 2. 2020, 17.00 CET, analyst: Bill Holz
There is a lot of hype around DevOps, but do you really understand what it means for your organization or what it entails? Increasing the speed of value delivery is not as simple as saying you are “doing” agile or DevOps. DevOps applies agile principles of discipline, collaboration and early feedback to tasks. “Being” DevOps requires everyone involved in the product development lifecycle to change how they currently work and to expand their knowledge and capabilities into new areas. This complimentary Gartner webinar will help you better understand and apply the keys for DevOps success in your organization.
Beyond Chatbots: Defining Your Enterprise Conversational Platform Strategy
11. 2. 2020, 16.00 CET, analyst: Bern Elliot
Maintaining separate, redundant chatbot and other conversational platforms will not be cost-effective in the long run, potentially resulting in suboptimal user experiences. As service and channel expectations evolve, the traditional distinction between voice and text operations will not be sustainable. This does not mean that all chatbot solutions should be converged and shifted to a conversational architecture. Success depends on developing a comprehensive strategy that includes text and voice chatbots, conversational platforms, and interactive voice response (IVR) solutions. This complimentary webinar looks at the critical business and technical issues enterprise leaders should consider when defining their conversational strategy and roadmap, and provides guidance on evaluating options and solutions.
Transform Waterfall Budgeting for Agile Development
18. 2. 2020, 16.00 CET, analyst: Stewart Buchanan
No matter how much work we invest in forecasting and planning, reality often has different plans. Whenever new digital investments need funding or when sales growth slows, IT faces pressure to minimize costs. This complimentary cost optimization webinar explores powerful approaches to planning IT finances. Agile adaptive budgeting will enable you to support continuing technology investment and adapt IT spending to maximize value.
Gartner Predicts 2020: Legal Tech Trends You Need to Know
18. 2. 2020, 17.00 CET, analysts: Zack Hutto, Chris Audet
Legal and compliance departments play pivotal roles in managing risk and facilitating digital business. However, their level of investment in and ability to execute on technology initiatives lag behind other areas, despite a legal and compliance tech marketplace full of innovation in automation, analytics, artificial intelligence, and other emerging technologies. Join this complimentary Gartner webinar to discover which of the latest legal technology trends your department should account for in 2020.
Prepare Finance for Digitalization
19. 2. 2020, 17.00 CET, analyst: Richard Ries
Your organization most likely is not ready for the digital world. Two-thirds of organizations must become significantly more digitalized to meet today’s demands – Canadian government agencies included. Success requires making smart data investments, developing analytic competencies, and deploying automation judiciously. This complimentary finance webinar – designed specifically with Chief Financial Officers (CFOs) at Canadian government agencies in mind – looks at proven practices to prepare for a digital world, including financial data integration, digital-ready ERP and advanced analytic forecasting.
The Gartner for General Managers 2020 Agenda
24. 2. 2020, 16.00 CET, analyst: Mark McDonald
Technology general managers face a future of changing customer needs, competitive challenges and demand for new innovative solutions. How general managers prioritize, participate and provoke their organization forward are critical to success. The availability of new technologies and the continued transition to service-based business models require general managers to be leaders as well as chief product managers. In this complimentary IT services webinar, we break down the results of the Gartner for General Managers 2020 survey of more than 200 technology GMs and recommendations for how you can raise your performance.
Customer Service Essentials: Measuring Customer Effort
24. 2. 2020, 17.00 CET, analytici: Andrew Schumacher a Allegra Ubbes
Customer service and support leaders need to build the business case for measuring customer effort, which is the key metric behind becoming a world-class service organization. To build the case internally for measuring customer effort, customer service and support leaders must leverage the metric’s 3 key advantages: Predictive validity, actionability and relatability. Join this complimentary Gartner webinar to find out what drives customer effort, how to measure it, and how reducing it improves the customer service experience while shrinking your cost to serve.
How Top Brands Win With Digital Marketing Intelligence
26. 2. 2020, 17.00 CET, analyst: Bryan VanDyke
Leading marketers actively measure their digital performance across web, social, mobile and digital relative to their competitors and challenger brands. In this complimentary digital marketing webinar, learn about the B2B and B2C brands that stand out as best of breed, according to Gartner for Marketers’ digital benchmarking team, including the key trends and behaviors of “genius” digital marketers.
How Augmented Analytics Will Transform Your Organization
27. 2. 2020, 16.00 CET, analyst: Austin Kronz
Now is the time for you to embrace a key component of the future of data: Augmented analytics. Augmented analytics is a disruptive trend that leverages machine automation and artificial intelligence (AI). It transforms how you prepare data, generate and share insights, and create and operationalize data science and machine learning (ML) models. This complimentary data and analytics webinar reveals how augmented analytics will impact your organization and how you can start to take advantage of it now.
The Future of Work and the New Work Nucleus
Hosted by Matt Cain
As most organizations move to a cloud office suite such as Microsoft Office 365 or Google G Suite, they often treat these migrations as an infrastructure and operations (I&O) exercise, focusing on uptime, compliance, security, governance and full provisioning. Consequently, the impact on the employee community is minimal and buyer’s remorse hits. Yet, if we approach Office 365 or G Suite as a “new work nucleus,” the focus moves to employee enablement. We can target the best strategies to help the workforce become more collaborative, mobile, analytical and agile through the use of new work nucleus workloads. In this complimentary Gartner webinar, discover how you can move toward a new work nucleus.
Gartner CIO Agenda 2020 (EMEA)
Hosted by Jean Martin Lowendahl, Tomas Nielsen
Are you ready to lead your organization through the next challenges you will face? There are turns coming, impacting our society, economic conditions, technological adoption, and business model innovation. How can CIOs improve the fitness of their IT organization and the enterprise to be ready to win in the next turn? In this complimentary webinar, we reveal the leadership, organizational, process and technology priorities that CIOs, especially those operating in EMEA markets, must address in the coming year.
Data & Analytics Leadership and Vision for 2020
Hosted by Debra Logan
CEOs view data and the analytic insight derived from it as the key to success. This gives data and analytics leaders a massive opportunity to deliver transformational value to the enterprise. In this complimentary Gartner webinar, we explore the current state of data and analytics programs and what you should be doing in 2020.
6 Executive Conversation to Win With AI
Hosted by Dave Aron
Artificial intelligence (AI) creates unprecedented opportunities and threats for companies and government agencies in all industries. Challenges also abound, including data quality, availability of talent, and managing privacy, regulatory and ethical issues. One of the most important challenges is the quality of the understanding and decision making by senior business executives. In this complimentary Gartner webinar, we propose a series of six conversations that CIOs and senior business leaders should have to maximize the opportunity and minimize the threat represented by artificial intelligence.
Leadership Positioning for CIOs: From Defense to Offense
Hosted by Tina Nunno
CIOs often feel like they are playing defense and not getting ahead of the game. They may face unfair political attacks or simply spend too much time working in a reactive mode. This can impact a CIO’s brand, their strategic positioning in their enterprise, and how they are viewed in the marketplace. This complimentary Gartner webinar focuses on practical techniques that will help CIOs diplomatically shift their leadership stance from defense to offense, without becoming “offensive.”
Nejdůležitější nastupující trendy a technologie v oblasti bezpečnosti
Dostupné kdykoliv (on-demand), analytik: Lawrence Pingree
Jaké trendy nejvíce ovlivní vaši organizaci a její digitální bezpečnost v blízké, střední i daleké budoucnosti, jaké budou největší výzvy a kde naopak může mít bezpečnost hmatatelné přínosy a v neposlední řadě které technologie mohou bezpečnostní oblastí otřást nebo ji převrátit vzhůru nohama? Na to odpoví webinář s Lawrence Pingree určený primárně dodavatelům a zástupcům technologických firem.
10 klíčových změn byznysem vedeného IT
Dostupné kdykoliv (on-demand), analytik: Simon Mingay
IT vedené byznysem musí být normalizované, profesionalizované a integrované do celopodnikového informačního a technologicky-provozního modelu. Znamená to změny v roli CIO, fungování IT organizace a také v oblasti IT governance. Jak vůbec zjistit, že jste se dostali do bodu zlomu a přechodu k byznysem vedenému IT a jak by se CIO měl v takové situaci chovat a co ve svém přístupu či stylu změnit představí Simon Mingay.