Gartner Webinars
Regularly, a selection of inspiring online webinars with our analysts is put together for your convenience (on demand). However, we recommend you refer to the constantly updated comprehensive list of webinars available from Gartner website. Webinars are in English and accessible free of charge.
Upcoming Webinars
Embed Risk Appetite in Your Business Decision Making
November 02, 2021, 4:00 p.m. CET, analysts: James Fitzmaurice, Chris Matlock
Nearly 90% of organizations have adopted or plan to adopt a formal risk appetite framework. Yet, most still find it challenging to operationalize that framework. The primary barrier to risk appetite effectiveness, according to enterprise risk management leaders, is the difficulty of articulating guidance on which the business leaders can act. This complimentary webinar guides enterprise risk management leaders on how to design a practical risk appetite framework that can drive effective actions by the business.
Embed Risk Appetite in Your Business Decision Making
CIOs Can Play a Critical Role in Enabling a Customer-Centric Strategy
November 08, 2021, 7:00 p.m. CET, analysts: Gene Alvarez, Matthew Hotle
Almost every organization claims the customer comes first, but is that really the case? Join us for this complimentary webinar as Gartner experts explore what it means to execute a true customer-centric strategy. CIOs and IT leaders will learn the benefits of this approach, how to evolve your IT delivery model to gain these benefits, and how you can measure the impact of a customer-centric strategy. You also will discover how fusion teams can help drive success in a customer-centric model as technology responsibilities move beyond the IT department.
CIOs Can Play a Critical Role in Enabling a Customer-Centric Strategy
The 7 Digital Disruptions You Might Not See Coming Through 2025
November 10, 2021, 4:00 p.m. CET, analyst: Daryl Plummer
As digital projects move from optimization to transformation, the ability to disrupt becomes critical. To cope with digital disruption, you must be able to recognize, prioritize and respond in the right way. This complimentary webinar explores how you can use the Gartner Digital Disruption Toolkit to evaluate, track and plan for seven major disruptions.
The 7 Digital Disruptions You Might Not See Coming Through 2025
API-First Strategy for Midsize Enterprise Business Model Transformation
November 11, 2021, 4:00 p.m. CET, analyst: Alexander Buschek
Most midsize enterprise CEOs name growth among their top three priorities. To help their organizations achieve that growth and create “business moments,” midsize enterprise CIOs must help their organizations exploit new digital business models. An application programming interface (API) strategy is a prerequisite. APIs are foundational because they link together the individual systems that contain data about people, businesses and things to derive value from that data. Connections to e-commerce marketplaces, suppliers and sellers, and SaaS services mainly involve the use of APIs. Midsize organizations typically start using this interface when integrating other software solutions with their ERP systems. This complimentary webinar will help midsize enterprise CIOs to implement an API-first strategy that will enable business model transformation.
API-First Strategy for Midsize Enterprise Business Model Transformation
The Tech Vendor Challenge: Get Competitive Intelligence Right
November 11, 2021, 5:00 p.m. CET, analyst: Peter Havart-Simkin
Tech and service providers cite competitive intelligence as one of their bigger challenges. In many cases, a potentially great go-to-market initiative is undermined by poor knowledge of the competitive landscape. Too often, the sales organization is provided tools that are not underpinned by a solid understanding of how products and services should be positioned. Competitive intelligence can be too product focused and not centered enough on the business aspects, benefits and outcomes offered by competitors. This complimentary webinar will disprove some key myths about competitive intelligence and outline an approach, framework and best practices that can be used to achieve success.
The Tech Vendor Challenge: Get Competitive Intelligence Right
The Gartner Top 10 Tips, Tactics, and Tricks For Negotiation Success
November 15, 2021, 7:00 p.m. CET, analyst: JoAnn Rosenberger
Tips, tactics and tricks are an integral part to sourcing, procurement, and vendor negotiation processes. Whether insourced or outsourced, these negotiation insights ensure the right detail is revealed to analyze proposals from a cost optimization and risk-mitigation standpoint. Join this complimentary webinar to discover 10 powerful negotiation tips, tactics, and tricks (the top ten “TTTs”) you can use, and walk away with templates and checklists to leverage in your planning process. You will learn how to ask the right questions, engage the right stakeholders, and create leverage and bargaining power during negotiations.
The Gartner Top 10 Tips, Tactics, and Tricks For Negotiation Success
The 7 Future AI Scenarios and What They Mean for Your Organization
November 16, 2021, 4:00 p.m. CET, analysts: Erick Brethenoux, Pieter den Hamer
We are just in the early stages of artificial intelligence. Innovations such as composite AI and neuromorphic hardware, plus concerns about the responsible use of AI, raise questions on how AI will continue to impact your organization and society. In this complimentary webinar, we will explore seven future AI scenarios that could impact you and your organization. You will get insights on what to focus on in the short term and what to realistically expect in the long term.
The 7 Future AI Scenarios and What They Mean for Your Organization
IT’s Battle Plan to Win the Customer Experience Revolution
November 17, 2021, 4:00 p.m. CET, analyst: Carl Deal
Technology plays an increasingly central role to achieving successful customer experience (CX) projects. Shifting consumer trends in 2020 led to a “customer experience revolution,” and CX leaders say that 68% of the CX projects in 2021 involve technology, up from 49% in 2017. This increases demand and pressure on IT organizations. This complimentary webinar looks at the CX traps that technology organizations need to avoid, and the best practices IT can use to not just survive the customer experience revolution, but drive CX success.
IT’s Battle Plan to Win the Customer Experience Revolution
Lead Successful Sales Transitions to Subscription Selling
November 17, 2021, 5:00 p.m. CET, analysts: Dave Egloff, Henri Richard, Steve Herz
Companies outside the software-as-a-service (SaaS) sector increasingly recognize that the advantages of subscription contracting aren’t limited to software. While pure subscription models are still fairly rare, new Gartner research shows that nearly 60% of companies are combining some elements of a subscription model with traditional contracting processes. This is in the hopes of achieving greater revenue predictability, higher lifetime customer value, and more chances to interact with customers. The promises of the subscription model are certainly within reach when sales leaders know how to get to the future state. However, many sales leaders don’t realize how much time and effort are needed, and how much new risk is added when the fundamental business model of the company changes. In this complimentary webinar, a panel of Gartner experts will uncover how successful sales leaders navigate the difficult journey of shifting from a traditional model to subscription contracting.
Lead Successful Sales Transitions to Subscription Selling
The Gartner Digital Workplace Hype Cycle: Technologies for the Future of Work
November 18, 2021, 5:00 p.m. CET, analysts: Matt Cain, Michael Woodbridge
The technology landscape for the digital workplace has never been so tumultuous, and organizations are having a difficult time sorting it all out. The pandemic caused sweeping changes to how we work, and made it clear that workers need to be more digitally flexible and adaptable to achieve individual and organizational prosperity. So, what technologies will help workers increase their digital dexterity? This complimentary webinar will highlight technologies that could have the greatest impact on how work will evolve over the next five years.
The Gartner Digital Workplace Hype Cycle: Technologies for the Future of Work
The Gartner Top 12 Strategic Technology Trends for 2022
November 23, 2021, 4:00 p.m. CET, analyst: David Groombridge
Which technology trends will most impact your organization? Strategic technology trends have the potential to both create opportunity and drive significant disruption. Companies must examine the impact of these trends individually and collectively. Business models and operations must shift appropriately, or organizations risk losing competitive advantage to those who do make the shift. These are the trends that IT cannot afford to ignore. Join this complimentary Gartner webinar to hear some of our most popular research and identify the strategic technology trends that will have the biggest impact on your organization over the next five years.
The Gartner Top 12 Strategic Technology Trends for 2022
The Tech Vendor Challenge: Get Competitive Intelligence Right
November 23, 2021, 5:00 p.m. CET, analysts: Mark Wesker, Patrick Stakenas
Tech and service providers cite competitive intelligence as one of their bigger challenges. In many cases, a potentially great go-to-market initiative is undermined by poor knowledge of the competitive landscape. Too often, the sales organization is provided tools that are not underpinned by a solid understanding of how products and services should be positioned. Competitive intelligence can be too product focused and not centered enough on the business aspects, benefits and outcomes offered by competitors. This complimentary webinar will disprove some key myths about competitive intelligence and outline an approach, framework and best practices that can be used to achieve success.
The Tech Vendor Challenge: Get Competitive Intelligence Right
The Gartner 2022 Predictions: Hyperautomation (Inclusive of RPA & Low Code)
January 13, 2022, 5:00 p.m. CET, analysts: Frances Karamouzis, Stephanie Stoudt-Hansen
Hyperautomation growth has been relentless, despite the extremely challenging times of the two most recent fiscal years. In fact, 85% of Gartner clients report that they will increase or sustain Hyperautomation investment strategies over the coming year. This complimentary webinar reveals Gartner predictions on Hyperautomation for 2022. We also will look at a select number of technology categories, including robotic process automation (RPA) and Low Code, that are often utilized for Hyperautomation initiatives.
The Gartner 2022 Predictions: Hyperautomation (Inclusive of RPA & Low Code)
Rethink Digital for High-Impact Customer Experiences in Financial Services
November 30, 2021, 5:00 p.m. CET, analysts: Micah Margolis, Michael Horney
Financial services executives are investing heavily in digital capabilities to improve customer experience. Yet, customers still struggle to use digital channels as part of their journey. Successfully improving the interaction between the customer and digital channels can lead to positive actions that benefit the firm. However, leaders must do more than just improve the customer’s digital experience. This complimentary webinar looks at what financial services leaders must do to support your customers’ financial wellbeing by empowering your customers’ journeys and creating more embedded financial relationships.
Rethink Digital for High-Impact Customer Experiences in Financial Services
On-Demand
The Gartner 2022 CIO Agenda: Make Composability Your Superpower
On-Demand, analyst: Monika Sinha
Recent history further demonstrates that volatility is the norm rather than the exception. CIOs and technology executives who use composability to deal with continuing business disruption make their enterprises more adaptive and resilient. They make more sustainable, meaningful contributions to the enterprise, according to a Gartner survey of more than 2500 CIOs and IT leaders. This complimentary webinar breaks down the findings of the Gartner 2022 CIO Agenda, sharing how IT leaders use composable business efforts to architect for resilience and exploit the disruptions that digital technology brings by making things modular.
The Gartner 2022 CIO Agenda: Make Composability Your Superpower
Attract, Develop, & Retain Critical Software Engineering Talent for Hybrid Work
On-Demand, analyst: Akis Sklavounakis
CEOs say the biggest inhibitor of digital business is the lack of suitable talent and capabilities, according to the Gartner CEO and Senior Business Executive Survey. Thus, attracting, developing and retaining great engineering talent is now the top concern for application and software engineering leaders. There is an ongoing talent war, fueled by digital transformation mandates accelerated by the pandemic and the increased need for up-to-date technical and product management skills. Yet, this excessive focus on hiring talent comes at the expense of strengthening internal development. Critical positions remain unfilled, placing digital business transformation at risk for delays or even failure. In this complimentary webinar, Gartner experts share proven tactics to attract, develop and retain critical software engineering talent in your organization. You will gain new insights from the latest Gartner research on the employee value proposition, talent management, and the future of work reinvented.
Attract, Develop, & Retain Critical Software Engineering Talent for Hybrid Work
Build the Digital Dexterity of Enterprise Leaders
On-Demand, analyst: Alicia Mullery
Accelerating digital business transformation requires high levels of digital dexterity, as enterprise leaders take a greater role in managing technology in their own business areas. Digital dexterity encompasses the ambition and ability to work digitally and build digital businesses. CIOs must shift their focus to help their colleagues develop high digital dexterity across the C-suite. This complimentary webinar will help CIOs move from educating to enabling leaders across the enterprise, pressing business leaders to acknowledge their own gaps with “digital humility” and show rising leaders new approaches to identify digital opportunities.
Build the Digital Dexterity of Enterprise Leaders
Attract, Upskill and Retain Public Sector IT Talent
On-Demand, analysts: Jose Ramirez, Gregory P. Flaherty, Debbie Lynch
Public sector organizations face a scarcity of digital talent. To create an effective talent strategy, CIOs and chief human capital officers (CHCOs) need to understand the employment characteristics that are most important to IT talent. Join this complimentary webinar as a panel of Gartner experts looks at how public sector IT and CHCO executives can attract, upskill and retain talent that improves their competitive position, while preparing the organization for future work challenges and opportunities.
Attract, Upskill and Retain Public Sector IT Talent
Build a Future-Ready IT Workforce for Digital Business Acceleration
On-Demand, analyst: Lily Mok
Most organizations aim to build a “future-ready” workforce as a core part of their business transformation. Digital disruptions drive the need to continuously evolve talent and skills in support of business ambitions. A widening skills gap and a shortening of the half-life of skills demand new approaches to talent development and management. The key question asked by many CIOs is, “How can we effectively prepare the workforce to meet the future needs of our digital business?” This complimentary webinar will help you develop the digital talent management strategies and practices you need to build a true “future-ready” workforce.
Build a Future-Ready IT Workforce for Digital Business Acceleration
Rethink IT Roles and Organisation Structure for Digital Work
On-Demand, analysts: Neha Kumar, James Lord
Business leaders are developing multi-disciplinary fusion teams as a result of technology work being distributed across the enterprise. This has significant implications for CIOs who are now facing increased pressure to show IT’s impact on improving business performance. Join this complimentary webinar as Gartner experts discuss the key questions CIOs should be asking about these fusion teams, and how to create an effective organisational structure for digital work that meets business value.
Rethink IT Roles and Organisation Structure for Digital Work