Gartner Webinars
Regularly, a selection of inspiring online webinars with our analysts is put together for your convenience (on demand). However, we recommend you refer to the constantly updated comprehensive list of webinars available from Gartner website. Webinars are in English and accessible free of charge.
Upcoming Webinars
Panel Discussion: COVID-19 Shatters Deeply Held Work Culture Beliefs
June 02, 2020, 4:00 p.m. CEST, analysts: De’Onn Griffin, Christie Struckman, Bruce Robertson, Matt Hancocks
The COVID-19 pandemic forces us to reconsider some of the most strongly held beliefs about our work culture. Leaders are no longer able to fall back on “that’s the way we’ve always approached work.” As we look to reopen businesses and workspaces, organizations must reevaluate where their employees need to be, how they need to work, and what must be done to keep them productive and safe. In this complimentary webinar, a panel of Gartner experts looks at how our work culture has already changed, what changes are coming, and how to ensure we stay committed to these needed changes.
Panel Discussion: COVID-19 Shatters Deeply Held Work Culture Beliefs
Cost Optimization: The Basics Have Never Been More Important
June 04, 2020, 4:00 p.m. CEST, analyst: Joseph Provenza
Cost-cutting measures in an emergency, such as the current COVID-19 pandemic, are likely to be prevalent and understandable, but frequent cost cutting is not sustainable. That is why the long-term discipline of cost optimization is so important, as it reduces or even eliminates the need for tactical cost cutting. When done properly, there may even be growth opportunities to be found during times of adversity. This complimentary webinar explores cost cutting, cost optimization and seizing opportunities.
Cost Optimization: The Basics Have Never Been More Important
Effective Customer Engagement in Uncertain Times
June 08, 2020, 4:00 p.m. CEST, analysts: Brent Adamson, Maria Boulden
The COVID-19 pandemic and the related economic shock waves created tremendous volatility in the financial markets; however, much remains unknown and uncertain. In many ways, the response to uncertainty is bringing out the best in the often-misunderstood world of sales. Sales professionals all over the world are leading with humanity, humility, and compassion as they work to lift customers onto a path to recovery. In this complimentary webinar, Gartner experts share best practices and techniques to help drive customer confidence and success.
Effective Customer Engagement in Uncertain Times
Add Strategic Value to Risk Management Initiatives for Legal & Compliance
June 08, 2020, 5:00 p.m. CEST, analyst: Daniel Hebda
Legal and compliance leaders have a unique opportunity to use effective risk management processes to add strategic value during these volatile times. Risk assessment results and standard risk catalogues can distract from the realities of an organization’s risk profile. This complimentary webinar presents best practices for uncovering the root-cause connections between risks, business activities, and corporate strategy so you can take your risk management to the next level. Find out how to make risk management your strategic advantage.
Add Strategic Value to Risk Management Initiatives for Legal & Compliance
Enhance Cost Optimization Efforts With Effective Communication
June 10, 2020, 5:00 p.m. CEST, analyst: Cesar Lozada
When poorly communicated, cost optimization efforts can generate confusion and damage a CIO’s credibility. By effectively conveying cost optimization efforts, based on a “strategy, plan and delivery” approach, CIOs can build enterprise support for smarter spending initiatives. These initiatives enable value optimization and improved business outcomes.This complimentary webinar explores how to effectively communicate cost optimization efforts to business stakeholders to ensure positive innovation, growth and business outcomes.
Enhance Cost Optimization Efforts With Effective Communication
Utilize Enterprise Risk Management to Add Value in Uncertain Times
June 11, 2020, 5:00 p.m. CEST, analyst: Chris Matlock
Enterprise Risk Management teams can provide value to their organizations amid uncertainty. This complimentary webinar will help risk management leaders leverage their unique perspective to ensure their organization understands new and changed risks so it can weigh the tradeoffs of different paths forward.
Utilize Enterprise Risk Management to Add Value in Uncertain Times
Panel Discussion: Remain Customer-Centric While Reopening
June 15, 2020, 5:00 p.m. CEST, analysts: Augie Ray, Maria Margaret Marino, Kate Muhl, Melissa Hilbert
The global pandemic has reached a point where several countries and organizations are reopening. This process will not be universally simplistic, and it will leave room for uncertainty. Organizations must remain agile in their approach, and all organizational components, such as sales, marketing, customer service, commerce and IT, must stay focused on the customer. In this complimentary webinar, the second in the series, a cross-functional panel of Gartner experts addresses the top customer-engagement questions they receive from clients, and provides specific actions you can take during this phase of the crisis.
Panel Discussion: Remain Customer-Centric While Reopening
Deploy Microsoft Teams to Facilitate Remote Work
June 16, 2020, 3:00 p.m. CEST, analyst: Larry Cannell
Channel-based collaboration is the most valuable feature in Microsoft Teams, and it is well suited to many remote work scenarios. However, training users to operate Teams and hoping for the best will not work, as it leaves people frustrated and confused. This complimentary webinar shows why team channels change work and how to quickly scale their use with lasting impact.
Deploy Microsoft Teams to Facilitate Remote Work
Corporate Development: Vital for Recovery in a Disrupted Market
June 16, 2020, 4:00 p.m. CEST, analyst: Peter Havart-Simkin
While our short-term focus during the pandemic aims to remediate the effects of market downturns and the possibility of recession, we must take a longer-term view of the future shape of the company and the drive to recovery. This complimentary webinar looks at the role of corporate development, the downfalls of not getting it right, and the wide range outcomes a solid corporate development plan can deliver.
Corporate Development: Vital for Recovery in a Disrupted Market
Proactive Cost Optimization for Customer Service and Support
June 18, 2020, 4:00 p.m. CEST, analysts: Kim Dans, Philip Jenkins, Sarah Dibble
Today’s rapidly shifting economic landscape prompts many organizations to reexamine their strategic plans and priorities, resulting in budget reduction and cost-cutting demands for customer service and support leaders. This complimentary webinar looks at how you can apply proactive, continuous discipline to cost management that will allow service and support leaders to redirect funding where it is most needed while continuing to deliver value to the business.
Proactive Cost Optimization for Customer Service and Support
*RECOMMEND*
Use Gartner’s Postpandemic Planning Framework for Digital Business Growth
June 19, 2020, 4:00 p.m. CEST, analyst: Hung LeHong
When you read the news and talk to business colleagues, it quickly becomes clear that although we are all experiencing this pandemic, our paths vary widely. Some enterprises see huge surges in business, while many suffer the exact opposite. The pandemic is the largest, most asymmetric crisis in our history. We are not all uniformly going to follow a U, V, W or L curve, even if our GDP does. Gartner created the Post-Pandemic Planning Framework to help enterprises plan for the different possible pathways out of the pandemic. This complimentary webinar looks at how you can use the framework to find your proper post-pandemic path and become a more digital business.
Use Gartner’s Postpandemic Planning Framework for Digital Business Growth
The Chief Technology Officer’s Guide to Lead Beyond Disruption
June 22, 2020, 4:00 p.m. CEST, analyst: Samantha Searle
Chief technology officers (CTOs) must respond to the short-term disruption of COVID-19 while simultaneously planning to help their organizations’ long-term emergence from the pandemic and economic recession. CTOs, as technology leaders, should analyze ongoing trends and adapt their technology strategy to their organization’s current needs. They should aim to navigate their organization through prolonged periods of uncertainty and volatility as innovators. This complimentary webinar will help CTOs determine the right technology and capability investments that can improve their organization’s chances of surviving and thriving through this crisis and future disruptions.
The Chief Technology Officer’s Guide to Lead Beyond Disruption
Deliver Value in the Age of AI with Data Science and Machine Learning
June 23, 2020, 5:00 p.m. CEST, analyst: Peter Krensky
Maximize your organization’s advantage by utilizing data science and machine learning. This complimentary webinar provides a high-level introduction to data science and machine learning and their proper functions in a data-driven organization. We will look at hype vs. reality, key trends, proven use cases, and an overview of leading technologies.
Deliver Value in the Age of AI with Data Science and Machine Learning
Beyond COVID-19: 14 Ways for Retailers to use IT to Optimize Business Cost
June 25, 2020, 4:00 p.m. CEST, analyst: Max Hammond
The COVID-19 crisis left many retailers with low or limited cash reserves, putting the business in jeopardy. This complimentary webinar explores using a disciplined approach to continuous cost optimization as a major back-to-work strategy. The approach allows retailers to strike a balance between supporting cost efficiencies and contributing to innovation investments to create competitive advantage for long-term business success.
Beyond COVID-19: 14 Ways for Retailers to use IT to Optimize Business Cost
The I&O Leaders Guide to Gartner’s Cost Intelligence Framework
June 25, 2020, 5:00 p.m. CEST, analyst: Duncan Prosser
The COVID-19 outbreak has led to quick cost-cutting actions for many infrastructure and operations (I&O) leaders, who, more often than not, are already running with very lean budgets. But the question lingers, now what? Having made the cuts, I&O leaders’ cost-intelligence approach should provide additional insight into further actions to take. This complimentary webinar delves into the Gartner cost management framework. We will explore cost reductions, cost optimization and business value realization — in essence,- the what, when, and how of cost intelligence.
The I&O Leaders Guide to Gartner’s Cost Intelligence Framework
The Unbounded Workforce: Decode the Future of Business
June 30, 2020, 4:00 p.m. CEST, analysts: Scott Engler, Lindsey Walsh
HR leaders must learn a different set of rules for the workforce of the future as COVID-19 creates a new environment for organizations. This complimentary webinar spotlights how trends like remote work, increased reliance on a contingent workforce, and the decoupling of critical skills and critical roles bring new challenges and opportunities to the forefront for HR leaders.